We use our USB port to watch movies on our hard drive. Up until a few days ago, this was working beautifully! But I was plugging in and out directly into the USB drive (and not using an extension cable. Now the port seems to be missing its "guts". I don't know how else to say this, but the part that goes inside the metal rectangle is missing, and I can see the pins that usually plug into the guts.
How can I go about fixing this?