Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Martha31
Reel Rookie

Re: missing channel numbers recently

Jump to solution

What worked for me was this:

From the home screen, use the arrow on your remote to navigate to the Live TV icon on the right side of the screen, and hit OK on your remote. This should bring up the grid of channels and shows. Then use the left arrow on your remote to navigate over to the left until you get to the column of the grid that shows the channel icons. Now use the asterisk key. That should open a menu, and you should be able to go down to "sort channel list" and then choose "by channel number."

You have to be in the channel icon column of the live tv grid for the solution to work. I don't know why the moderator used a screenshot where the show, not the channel icon, is highlighted because that doesn't work. I also don't know why Roku would institute this stupid change with no notification and no way to easily find a remedy. To excuse it by saying that they have an algorithm to organize channels based on your preferences is baloney; that's what "favorites" is for.

I hope this works for you.

AvsGunnar
Community Streaming Expert

Re: Live Streaming Channel Numbers

Jump to solution

@5minlate 

When you are in the guide, go to the left until you are on the "channel name/icon".  Press the asterick (*) button on remote and select "Sort Channel List".  Then select "By Channel Number"

https://community.roku.com/t5/Features-settings-updates/Channel-numbers-missing-in-Roku-Live-TV/m-p/...

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

DetectiveDave
Reel Rookie

Re: Live Streaming Channel Numbers

Jump to solution

Thanks for the Intel 😎

0 Kudos
GGRocks
Channel Surfer

Re: Channel numbers missing in Roku Live TV

Jump to solution

Thanks for the information.  I didn't change it so I don't know why I would have to change it back.  

ORCA1
Binge Watcher

Re: missing channel numbers recently

Jump to solution

I don't have a live tv guide I have an older roku tv, the numbers come up on the antenna channels, but not the roku tv channels. should I reset the router or turn off spectrum box and the turn back on

0 Kudos
AvsGunnar
Community Streaming Expert

Re: Channel numbers missing in Roku Live TV

Jump to solution

@GGRocks wrote:

Thanks for the information.  I didn't change it so I don't know why I would have to change it back.  


Roku "thoughtfully" changed it for you thinking you and others should know about this ability to hide numbers for some reason.

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Akoman
Reel Rookie

Re: Channel numbers missing in Roku Live TV

Jump to solution

I’m with you on the frustration, but please calm down. Understand that any piece of tech is under a logical rule of “change or die”.  Let’s face it, those WII consoles and blackberries didn’t fare too well. Yelling at them on a forum will get you noticed, but in a way that is akin to watching your neighbors relationship break up out your front window. May be fun to watch, but they are people too. 

0 Kudos
ORCA1
Binge Watcher

Re: missing channel numbers recently

Jump to solution

I DO NOT HAVE THE NEW LIVE TV GUIDE , I HAVE A MODEL THAT'S ABOUT 10YRS OLD. THE CHANNELS I PICK UP ON MY ANTENNA HAVE THE CHANNEL NUMBER LISTED NEXT TO THE LOGO, BUT SOMETHING HAPPENED AND NOW THE CHANNELS THAT COME TROUGH MY ROUTER TO MY ROKU TV HAVE DISAPEARED.IS THIS PERMANENT OR IS THERE A WAY TO GET THEM BACK? THANKS DANNY V.

0 Kudos
ORCA1
Binge Watcher

Re: Channel numbers missing in Roku Live TV

Jump to solution

THANK YOU FOR REPLYING TO THE ORINAL PERSON WITH THIS SAME PROBLEM. IT WORKED LIKE CHARM. THANKS AGAIN FOR POSTING THIS FIX, 

0 Kudos
Ginniel
Newbie

Re: Channel numbers missing in Roku Live TV

Jump to solution

When I hit the star button from there nothing happend..now what?

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.