Features, settings & updates

[mrap]

I am also having this issue. Every time I try to input the code from the site, I get "invalid response code". I have tried reseting the TV, which gave a new code, but have not been able to get the software to update. I was hoping that I would be able to get the TV fully set up after getting the software updated, as another comment had suggested. Did anyone ever find a solution?

[renojim]

@mrap, I assume you're trying a manual update.  Can you try another computer or browser or a private/incognito browser window?  I've often had problems with various Roku websites and sometimes that helps.

[mrap]

The website works fine. The TV is saying that the code that Roku is providing on the website is invalid.

[renojim]

@mrap, sorry.  I thought it was step 3 that was tripping you up where you enter the code shown on the TV into the website form.  I assume you make it past there and it's the next step?

[mrap]

@renojim Correct. The TV shows an error after entering the code that the website produces. I’ve tried multiple USB sticks, as well. I’m thinking there may be a problem with the main board on the TV.

[buggah]

I was having this issue and found that in my cox internet app the particular device with the issue was paused. Once I unpaused it everything worked fine, updates and all.