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Madmax67
Reel Rookie

Back and forth brightness

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My Roku Tv I’ve had since about 2012 New, well it has started going to like the Dark setting then goes bright like it’s changed to bright mode.  It’s repeats this back and forth while watching anything. Did the hard unplug wait 5 min but this didn’t help. Anyone out there for help..?.???

NOTE: This started after I starting using Alexa with its few things I use it to command just volume, on/off.

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RokuJechealR
Community Moderator
Community Moderator

Re: Back and forth brightness

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Hi @Madmax67,

Thanks for posting, and welcome to the Roku Community!

We understand that your Roku TV is having display issues. We'd be glad to assist, and we appreciate the steps you took to fix the issue.

For troubleshooting purposes, we recommend restarting your Roku TV by navigating to Settings System Power System restart. (If you do not see a Power submenu, skip to the next step.)

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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renojim
Community Streaming Expert

Re: Back and forth brightness

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It sounds like the backlight may be on its way out.  Try turning down the brightness to see if it helps.

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Madmax67
Reel Rookie

Re: Back and forth brightness

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Then when it turns darker  there’s no way to see the picture then. 

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RokuJechealR
Community Moderator
Community Moderator

Re: Back and forth brightness

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Hi @Madmax67,

Thanks for posting, and welcome to the Roku Community!

We understand that your Roku TV is having display issues. We'd be glad to assist, and we appreciate the steps you took to fix the issue.

For troubleshooting purposes, we recommend restarting your Roku TV by navigating to Settings System Power System restart. (If you do not see a Power submenu, skip to the next step.)

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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