Features, settings & updates

[Dannowell]

My box had not been used for about 12 hrs. Light was out when I shut it off but at some point it came back on and the unit is quite warm, indicating power usage. Cannot disable power saving mode on this model as has been suggested.

I am concerned that the heat will shorten its lifespan. Any ideas???

[RokuJechealR]

Hi @Dannowell,

Welcome to the Roku Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Also, what Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)

With more detailed information, we'll be able to assist you further.

Thanks,
Chel

[Dannowell]

New express 4k hooked up to a 3yr old 4k LG TV. Turned TV off light went out then a couple hours later, light was on and the unit was quite warm. Turned on the TV, Roku home screen came up immediately. Turned off again but light came back on a few minutes later. Still quite warm and hour later. Have tried unplugging and even changing HDMI port. Can't believe that the amount of heat 24/7 is good for the internals.