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depreciated
Channel Surfer

Alexa cannot see Roku TV in the app.

I have six Roku Devices and Alexa plays nicely with all of them. This weekend I purchased an actual "ROKU TV". The Alexa app cannot find it. It's really strange - it (alexa) finds all my Roku Sticks and TVs that have Roku as the operating system, but not this Roku Brand TV. 

Any ideas?


Thanks!

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1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator

Re: Alexa cannot see Roku TV in the app.

Hi! How are you @depreciated ?

Thanks for letting us know that your Alexa app cannot find your Roku TV. We will determine the best way we can help you with this.

Please check this out for some troubleshooting help: How to use Amazon Alexa to control your Roku streaming device

In the meantime, may we know what brand and model of Roku TV are you using for us to better understand the issue?

We look forward to hearing back from you.

Best regards,

Rj

 

Arjiemar
Roku Community Moderator
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