Features, settings & updates

[CLEcmm]

Anyone ever fix this issue? Sounds like my problem 

[RokuJohnB]

Hey! @CLEcmm.

Greetings from the Roku Community!

We want to take a closer look into your problem with the Airplay. Can you please provide the following information below?

• What troubleshooting steps have you taken so far?
• When did the issue start?

In the meantime, please check out this support article here on how to use AirPlay and HomeKit with your Roku device.

We look forward to hearing from you soon.

Thanks,
The Roku Community Team

[UlrichW]

Same Issue for me using an Roku StreamBar and an iPhone SE (iOS 18.3.2) and an iPad 6 (iOS 17.7.6).

When using Airplay (Fitness+ Video) the Streambar seems to connect for one or two seconds (Screen goes black) and then the Roku Start Menu appears.

Have used the link to check the Settings and they are OK.

Airplay worked fine until I performed the Upgrade to iOS 18.3 (don't remember the iOS Version of the iPad hen it worked).

Tracker-ID: 77-124-552

Best Regards, Ulrich

[RokuEmmanuel-D]

Hey, @UlrichW.

Thanks for reaching out!

We'll share this with the team so they can investigate further. In the meantime, could you also provide the latest software version of the Roku Streambar (under Settings > System > About)?

Please get back to us soon!

Roku Community Team

[UlrichW]

Software Version 14.1.4, Build 7709

Updated: 2025-01-08, latest Check for new Version 2025-04-21

[RokuJharra-Q]

@UlrichW 

Thanks for keeping us posted with this AirPlay issue on the Roku Device. 

To effectively resolve it, follow these steps:

• System update (By going to Settings, System, Software update, Check now.)
• Restart the Roku device.

Please keep us posted.

Roku Community Team

[UlrichW]

No Updates were available, but after the Restart Airplay is now working again.

Thank you for your Support,

Ulrich

[RokuJharra-Q]

@UlrichW 

Thanks so much for keeping us in the loop! If you’re still having trouble with AirPlay on the Roku device, just let us know—we're here to help and happy to assist!

Thanks for your patience and continued support of the Roku Community!

Happy Streaming! 💜

Roku Community Team