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calliopie
Reel Rookie

tcm app kicks me out every time

Just installed the Watch TCM app. Open and it asks to accept the legal stuff, which I do and then it kicks me back to the Roku homescreen. Uninstall and reinstall does not work. Uninstall , restart Roku, and reinstall does not work either.

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RokuEuniceL
Retired Moderator

Re: tcm app kicks me out every time

Hi @calliopie,

Greetings from the Roku Community!

We're glad to assist you with your streaming problem on TCM. We'd like to know more about it so we can assist you further. How are you powering your Roku device? Are you getting any error messages or error codes while trying to play a content? What software version are you currently on (this can be found under Home > Settings > System > About)? In the meantime, please check out this support article on how to resolve a channel playback issue and see if it fixes the issue.

We'll be waiting for your update.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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