Hi, @mosesgreen
Greetings, and welcome to the Roku Community.
We acknowledge the issue that you've shared with us, and we'd be more than glad to assist. With this issue, we recommend performing a system restart as a troubleshooting step to resolve the issue. To do this, navigate to Settings > System > Power (skip if not available) > System Restart.
After performing this step, kindly replicate the steps you've previously performed and see if the issue persists.
Keep us posted.
Best wishes,
Kash
Takashi O.
Roku Community Moderator