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embuck2004
Newbie

my roku tv won’t turn on HELP!

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My roku tv will not turn on, the blue light is on. i’ve tried unplugging it and changing the batteries in the remote and still nothing.

I need help!!

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Anonymous
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Re: my roku tv won’t turn on HELP!

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Hi @embuck2004

Welcome to the Roku Community!

I'm sorry to hear that you're having trouble turning on your Roku TV. Here are a few steps you can try to troubleshoot the issue:

  • Unplug the TV: Unplug the TV from the power outlet and wait for at least 30 seconds before plugging it back in. Then, try turning it on again.
  • Check the remote control: Ensure that the batteries in the remote control are working properly. You can test this by pointing the remote at a smartphone camera and pressing any button. If the remote is working, you should see a light emitting from the front of the remote through the camera lens.
  • Try a different power outlet: If the TV still does not turn on, try plugging it into a different power outlet.
  • Check the power cord: Ensure that the power cord is securely connected to both the TV and the power outlet.

I hope this helps you resolve the issue and get your Roku TV working again.


Warm Regards,
Lianna
 

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Anonymous
Not applicable

Re: my roku tv won’t turn on HELP!

Jump to solution

Hi @embuck2004

Welcome to the Roku Community!

I'm sorry to hear that you're having trouble turning on your Roku TV. Here are a few steps you can try to troubleshoot the issue:

  • Unplug the TV: Unplug the TV from the power outlet and wait for at least 30 seconds before plugging it back in. Then, try turning it on again.
  • Check the remote control: Ensure that the batteries in the remote control are working properly. You can test this by pointing the remote at a smartphone camera and pressing any button. If the remote is working, you should see a light emitting from the front of the remote through the camera lens.
  • Try a different power outlet: If the TV still does not turn on, try plugging it into a different power outlet.
  • Check the power cord: Ensure that the power cord is securely connected to both the TV and the power outlet.

I hope this helps you resolve the issue and get your Roku TV working again.


Warm Regards,
Lianna
 

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