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YouTube Not Running on TCL TV
Youtube app on my TCL 55-in TV freezes on startup. Also cannot stream YouTube from my pixel 8 Pro to the TV even though YouTube runs fine on the phone. This just started today and has been unresolved all day.
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Re: YouTube Not Running on TCL TV
Try doing either a system restart or unplugging the Roku for 30 to 60 seconds and see if that helps.
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Re: YouTube Not Running on TCL TV
I’m having the same issue on my 65” TCL roku. I bought the tv 2 months ago. YouTube and YouTube tv will not work but all other apps will. I’ve uninstalled it and reinstalled it. I’ve checked for updates. I reset tv and router. I unplugged for two mins. Nothing works. Both apps work on my phone but will not work if cast to tv.
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Re: YouTube Not Running on TCL TV
@Pjad3006 Try reaching out to TCL technical support and see if they can provide some suggestions.
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Re: YouTube Not Running on TCL TV
I did a restart. I deleted and reinstalled the app. I unplugged and restarted the tv.
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Re: YouTube Not Running on TCL TV
@Jtrotter, just to make sure, the order is remove, restart, reinstall. If you did it in any other order, you didn't accomplish anything. For a TV, don't simply turn it off and on to "restart". Make sure you either perform a "System restart" from Settings->System->Power or pull the power plug. If you have both Youtube and Youtube TV apps, remove them both.
Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Re: YouTube Not Running on TCL TV
Yes, that is how I did it. Deleted the apps, system restart through the menu, reinstall. Nothing. Then uninstall, disconnect WiFi, power off tv, power off router, unplug tv for 60 seconds, then put it back together etc nothing… THEN I factory reset the TV, unplugged, waited, tried again. Nothing.
all other apps work, and YouTube apps work on my phone and gaming systems.
im considering returning the tv.
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Re: YouTube Not Running on TCL TV
Thanks for posting here in the Roku Community, @Pjad3006!
We appreciate you informing us about the issue you've encountered with YouTube, and we'd like to know more about this.
To help us in the process, could you tell us more about it?
- What is the exact behavior that you have experienced with the app? Is it buffering issues, being unable to launch the app, or being able to launch the app but only having a black screen?
- When did you notice this issue first happened?
- What is your current channel build version? (It can be found by highlighting the app and pressing the Star * button)
In the meantime, can you try checking for an app update (you can do this by highlighting the app and pressing the Star * button, then selecting Check for Updates) and see if there is an available version that you can download? If the app was successfully updated, try relaunching it if that resolves the issue.
Let's keep this conversation going. Get back to us soon!
Best,
The Roku Community Team
Roku Community Moderator