Discussions

[WaterDR]

Spoiler

Insane a Roku sound bar, wireless bass, and surround system.  Speakers constantly drop and reconnect, over and over and over again.

What is the fix?

[RokuERey]

Hi @WaterDR,

Thanks for your first post here in the Roku Community!

We appreciate you for sharing your report about this issue you're experiencing. We'd like to help.

Could you tell us when you started seeing this behavior occur? Have you tried any troubleshooting and what didn't work?

Let us know more about this so that we can further assist you.

Thanks,

Rey

[WaterDR]

Started happening right away with the wireless bass.  And then I added rear Roku speakers too.

it happens every time I turn on the TV.  I get messages showing speakers are dropping and connecting over and over again.  They speakers are not far from the TV which is where the roku streaming bar is located.

what I have found that seems to work is unplugging all wireless speakers and then plugging back in again.

but that doesn't seem right.  Any ideas?

[RokuERey]

@WaterDR,

Thanks for your prompt response.

Have you received some updates that might be related to this behavior? Also, if you can still replicate this could you share with us a screenshot of the error message you're seeing?

Please keep us posted.

Thanks,

Rey

[WaterDR]

[WaterDR]

[WaterDR]

[WaterDR]

This is what it does over and over and over and over again.  The system is unusable.

if I unplug all the speakers and plug back in.  It's seems to stop it until I turn it on again.

[WaterDR]

BTW, I can't emphasis how massively annoying this is.  Over and over and over and over again.

Hope someone can help otherwise I am sending everything Roku back!

[WaterDR]

Roku, can someone please assist?  This system is unusable.