@BMSM
Thanks for the post.
We would be more than happy to look further into this issue for you. Can you please provide us the following information:
-Roku TV brand and models
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing
Once we have this information we will be able to pass it along to the appropriate team to investigate further.
Thanks,
Danny
Danny R.
Roku Community Moderator