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siriusjamie
Level 7

Vertical line on 65 inch almost new tv

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A black line appeared thru side of left  screen. Done all the resets, 65 tcl Roku, have the tv less than 6 months.  Not happy at all

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makaiguy
Community Streaming Expert

Re: Vertical line on 65 inch almost new tv

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Roku doesn't manufacture "Roku TV" sets, it only supplies the Roku operating system. This sounds like a hardware issue that needs to be referred to the manufacturer of the set.

Manufacturer support contacts for Roku TVs: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: Vertical line on 65 inch almost new tv

Jump to solution

Roku doesn't manufacture "Roku TV" sets, it only supplies the Roku operating system. This sounds like a hardware issue that needs to be referred to the manufacturer of the set.

Manufacturer support contacts for Roku TVs: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

View solution in original post

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