About a month ago I purchased the TCL Roku model 65S435. I’ve been using it to play on my PS5 using game mode. It’s been working great until today’s new 10.0 update. With my TV on game mode, the picture seems to stuttering every 5-10 seconds. I checked all the HDMI inputs and it still does it in all of them. However, the picture won’t stutter when it’s off of game mode but it almost makes playing video games on it unplayable. Is anyone else experiencing the same issue or have any suggestions on how to fix it?
Likewise for me… Before the update game mode was fine, now I literally can’t play games because of the latency. Let me know if you find a fix I’ve been searching for hours now but have come short. (Also on PS5).
I wish we could at least roll back updates, when they literally break a core feature..
Can you please provide us the following information:
-Roku TV brand and model
(these can all be found in Settings > System > About)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times)
-steps to reproduce the issue you are seeing
With more information we will be able to look further into the issue.
when I am playing my PlayStation 5, which is always on game mode, there seems to be a glitch or stutter with in the screen whenever I move my joystick on my controller. When I turn off game mode, it goes away but it makes playing video games incredibly hard.
About a month ago I noticed it, but I fixed it by disabling the HDMI-Link feature on the PS5. (When you turn on the PS5 the TV will turn on and automatically switch inputs) and before that I had to disable game mode and turn it back on to fix it, Its safe to say Game Mode has given me trouble!
But this new update broke all of these fixes and its not like we should even have to do those in the first place! But I hope Roku can find this issue and fix it!