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I’ve been having this same problem for MONTHS. I just now fixed it a couple minutes ago. Look inside the USB port and only 1 of those rods should be bent down. If all or more than one of them is bent down get something skinny and pointy to pull it back up and the message should go away immediately.
Sorry. disregard. Posted a response into the wrong thread.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
