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Cynthya89
Newbie

Tv won't turn on but red light is still blinking

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I need help why won't my onn tv turn on but the red light is blinking.. I have already try to unplug the outlet took off all USB , press the reset button and change my remote battery any additional advise..

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RokuJanadeeK
Retired Moderator

Re: Tv won't turn on but red light is still blinking

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Hi @Cynthya89,

Thanks for bringing this to our attention.

We acknowledge your concern and we appreciate the troubleshooting steps you have tried.

If the factory reset did not resolve the issue, we would highly suggest reaching out to the manufacturer, as this issue may be a hardware one and may require their expertise. You can refer to this link to directly contact support for your Roku TV.

We hope this helps. Let us know if you have further inquiries.

Regards,
Janadee

Nadee K.
Roku Community Moderator

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RokuJanadeeK
Retired Moderator

Re: Tv won't turn on but red light is still blinking

Jump to solution

Hi @Cynthya89,

Thanks for bringing this to our attention.

We acknowledge your concern and we appreciate the troubleshooting steps you have tried.

If the factory reset did not resolve the issue, we would highly suggest reaching out to the manufacturer, as this issue may be a hardware one and may require their expertise. You can refer to this link to directly contact support for your Roku TV.

We hope this helps. Let us know if you have further inquiries.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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