Discussions

[Verticaldruid68]

I can hear everything, but I can barely see anything on the screen when I try to watch episodes. I tried with Crunchyroll, Disney +, Netflix and Apple TV. Same thing

[RokuTakashi · Accepted solution]

Hi, @Verticaldruid68 

Thanks for posting, and welcome to the Roku Community.

We came across your post regarding your Roku TV, where you mentioned that you experienced a dark display on your TV screen while trying to see some of the apps on Roku.

For this matter, we recommend reaching out to your Roku TV manufacturer's support directly and bringing this to our attention since it appears that this issue is a hardware malfunction, specifically on the TV's backlit display. They'll be able to assist you further as Roku TV manufacturers provide direct support with their TV models, and they only use the Roku operating system as their OS on their manufactured TV models.

For more information, you can find the details to contact them at Contacting Support for Your Roku TV

Hoping that this will be sorted out soon.

Best wishes,
Kash