Hi there, I recently bought a ONN Roku Tv from Walmart, it was updating then one of my kids accidentally cut it off, ever since then it has been stuck on Recovery mode, we have tried every method on here and YouTube, nothing helped.. my biggest problem is that Walmart isn't letting me return the tv, does anyone know how to resolve this problem???
If you have already tried the USB method https://support.roku.com/article/212361468 and trying the Factory Method (press and hold for 30 seconds), and also the method by Cliff Wilkes https://www.youtube.com/watch?v=mb0WsncH4K4, then I would purchase another OnnTV (if budget allows) and stuff the non-working one back in the box and return it.
My onn. Roku got stuck in recovery mode can you help me
version: C4F.04E12205A
serial # : X00700H120SP
device ID: S0HPH2A120SP
hardware ID: D820X
onn. Model: 100012589
Hi @Njunes1996,
Welcome to the Roku Community!
Thanks for sharing the information on your device. We have passed along your concerns and details to the appropriate Roku team for further investigation. Once more information is available, we'll update this thread.
Your patience and understanding in the meantime is much appreciated.
All the best,
Chel
OMG seems like we are stuck on this recovery mode. Roku what is going on with your tv's?
Hi @Jaime8,
Welcome to the Roku Community!
We are aware of this, and our engineering team has been investigating it closely. We apologize for any inconvenience this issue may have caused you.
In the meantime, kindly provide us with the following information so we can include your device in the process of investigation:
We'll be looking forward to your response.
All the best,
Chel