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RokuJechealR
Community Moderator
Community Moderator

Re: Tcl Roku tv stuck in reboot loop

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Hi Community users,

Thanks for posting in the Roku Community regarding the issue you are experiencing with your TCL Roku TV stuck in a reboot loop.

We recommend giving the following troubleshooting steps a try:

  1. Power-cycle your Roku player: unplug it from the wall power outlet and plug it back in.
  2. Check for updates. Go to Settings > System > Software Update > Check Now
  3. Restart your Roku player. Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
  4. Last resort, factory reset: Go to Settings > System > Advanced System Settings > Factory Reset.

If the issue is persistent after doing so, please provide us with this information:

  • Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).

Please keep us posted on how this works for you, and we'll continue assisting you from there.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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