Hi Community users,
Thanks for posting in the Roku Community regarding the issue you are experiencing with your TCL Roku TV stuck in a reboot loop.
We recommend giving the following troubleshooting steps a try:
- Power-cycle your Roku player: unplug it from the wall power outlet and plug it back in.
- Check for updates. Go to Settings > System > Software Update > Check Now
- Restart your Roku player. Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System Restart.
- Last resort, factory reset: Go to Settings > System > Advanced System Settings > Factory Reset.
If the issue is persistent after doing so, please provide us with this information:
- Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
Please keep us posted on how this works for you, and we'll continue assisting you from there.
All the best,
Chel
Jecheal R.
Roku Community Moderator