Hi! @Rdup222,
Thank you for reaching out to the Roku Community!
Oh no! Sorry to hear. If you're having trouble with a Roku TV made by a Roku partner, please get in touch with the manufacturer. Each television manufacturer offers direct support for their products.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator