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System updates keep crashing

My roku tv the other day while turned off gave some message and they when I turned it on had completely kicked me out. I’ve tried to reboot and every time I log back in it gets stuck updating channels. Idiot chat person said it was my router but it’s not because my other tv with the roku stick works just fine. What is going on with Roku tv? #ElementRokuTV

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Community Moderator
Community Moderator

Re: System updates keep crashing

Hi @JusLu,

Greetings from the Roku Community!

We'd like to know more about this and appreciate you reaching out to us here. Could you tell us what error you received? Also, when you say kicked out, does it reboot the TV?

Have you tried any troubleshooting, and what didn't work?

With more detailed information, we'll be able to assist you further.



Roku Community Moderator
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