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This just started today Nov 11th 2024. I went to turn in my ps5 and the screen turned green. All the sound is there but the screen is not. It says HDR when it switches to the input. Everything else works but this. I tried a different hdmi port and still nothing. There is no option for me to disable hdr in the secret menu nor is there a display type. 50” onn Roku
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Hi @Nfroess78,
Welcome to the Roku Community!
Thank you for informing us that you are experiencing a green screen issue on your Roku TV when your PlayStation game system is turned on. We would be more than happy to assist you with this.
We suggest you try the following troubleshooting steps and see if this works for you.
System restart your Roku TV:
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
If the issue persists, try connecting your PlayStation to a different television and see if the same issue occurs.
Please keep us posted.
Regards,
Riamie
Roku Community Moderator
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Hi @Nfroess78,
Welcome to the Roku Community!
Thank you for informing us that you are experiencing a green screen issue on your Roku TV when your PlayStation game system is turned on. We would be more than happy to assist you with this.
We suggest you try the following troubleshooting steps and see if this works for you.
System restart your Roku TV:
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
If the issue persists, try connecting your PlayStation to a different television and see if the same issue occurs.
Please keep us posted.
Regards,
Riamie
Roku Community Moderator