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jeaton8307
Reel Rookie
‎03-06-2023 11:19 PM

Syncing photos from app to t.v.

I deleted my photo stream off my t.v. and redid it on my app.  Everything on my app on my phone is saying it's part of the slide show, but I just keep getting the set up screen as if I don't have an account.  HOW do I get the picture albums on my phone to show up?!  Ita driving me nuts!!  Thanks!  

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renojim
Community Streaming Expert
‎03-07-2023 11:42 AM

Re: Syncing photos from app to t.v.

What do you see when you go to https://photostreams.roku.com/streams ?

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jeaton8307
Reel Rookie
‎03-07-2023 11:22 PM

Re: Syncing photos from app to t.v.

Just the home screen that you can create your photo streams on.  

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RokuMary-F
Community Moderator
Community Moderator
‎03-08-2023 12:35 PM

Re: Syncing photos from app to t.v.

Hi @jeaton8307,

Thanks for the post. We're sorry to hear about the issue you are experiencing with using the Photo Streams.

If the behavior continues while using Photo Streams, we recommend reviewing the suggestions for determining How to use Photo Streams on your Roku® streaming device | Official Roku Support

If the steps provided by the Support page still aren't helping, please reply back and we will be able to assist you further.


Best regards,
Mary

Mary F.
Roku Community Moderator
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