Discussions

[ToServeMan]

I purchased the Roku streambar and subwoofer (model 9203R) this week. Both were working fine until today when the stream at works but the subwoofer won’t even turn on. I’ve tried it in multiple outlets (both located within 10 feet of the Roku stream at and tv), pressed and held the reset button multiple times, and nothing works. There is not a light anywhere on the subwoofer. It literally worked for two days and now it’s dead. I don’t want to have to return the system because the soundbar works nicely. Please advise. 

[Mikematters]

Mine is doing the exact same thing...had subwoofer for 6 mos.  Did you find a solution? Thanks.

[RokuJohnB · Accepted solution]

Hi @ToServeMan @Mikematters,

A warm welcome here in the Roku Community!

We will be more than happy to assist you further with this issue that you've been having with the Roku subwoofer since it stopped working. Please check out this support article here on how to resolve issues pairing your Roku subwoofer.

If the problem still persists, please keep us posted.

Best regards,
John