Discussions

[RokuKariza-D]

Hello @Silveroak05

Thanks for bringing this to our attention.

I have passed your information and concern to our Support team. I'd recommend keeping an eye on your email since they will be reaching out to you from there.

All the best,
Kariza

[RokuKariza-D]

Hey @Lumpy082

Thanks for reaching out!

Please reply here with the serial number of your Roku Streambar. It can be found in the Settings menu by navigating to Settings > System > About. I'll be able to further assist you from there. 

All the best,
Kariza

[Elisabeth12345]

My Roku streambar sound has been extremely muffled or even sounds grainy as if the speaker is blown. 

model number 9102RW 
serial number YL007K845742

[RokuMary-F]

Hi @Elisabeth12345,

Thanks for posting in the Roku Community!

We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue.

If you have any other questions or concerns, please let us know.


Best regards,
Mary

[Gold-miner]

Yes..Same here poping and crackling, coming from left speaker looking at front of device...Model 9102X.   S/N B110AD757130....

[RokuMary-F]

Hi @Gold-miner,

Thanks for reaching out to the Roku community!

I have passed along your information to our Support team. They will follow up and assist you through email.

We appreciate your patience for the time being.


Best regards,
Mary

[filmfx66]

Is there a solution for this?? It started happening on my streambar about a week ago.

[Lumpy082]

Model 9102RW

Serial number YL000D456979

[RokuKariza-D]

@Lumpy082

Thanks for the reply.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

[RokuKariza-D]

Hi @filmfx66

Thanks for the post.

Could you tell us more about the issue you're experiencing? Please also provide us with the serial number of your Roku Streambar. It can be found by navigating to Settings > System > About. 

With more information, we can assist you further.

All the best,
Kariza