Discussions

[Wisaju]

The streambar se used to work fine(a nightmare to set up with what felt like 2 male plugins making me feel like I broke the unit

.purchased at best buy. No longer have the receipt. Connected to a Sony x85k tv. Anyway it was working fine then all the sudden no sound anywhere except the HDMI3 where it's connected to the streaming system. Sound there but not anywhere else. Had to factory reset the last time but even then I'm not sure how it connected when I kept on getting an error message but then randomly worked. I'm not doing that again so no sound. May unplug and never use again..what's the problem? Why was it a 2 male end plug. I can't get my money back so 80 bucks wasted. Cec should have been working. This thing is a stressful Nightmare. Not to.mention the out of sync issue the first time.

[RokuEmmanuel-D]

Hey, @Wisaju.

It's great seeing you here!

We understand that you're having trouble with the audio on your Roku Streambar SE, and we'd like to help.

Have you tried changing the HDMI cable and see if that makes any difference? Also, when exactly did you start noticing this issue?

Let's continue this conversation!

Best,
The Roku Community Team