Discussions

[ChuckieCheeze]

I bought and have connected a streambar pro and two Roku wireless speakers and connected everything but when I play music through Spotify the music only plays through the two wireless speakers. The streambar is connected with them as I can barely hear it produce some sound when I play the Roku cinematic sound video on the home page or through the occasional messing around with other things. 
overall though the stream-bar pro just seems to produce little or no sound at all. If I can’t resolve this issue I will just have to return it cause it honestly just seems pointless if the two wireless speakers are the only ones producing any notable volume. Which is a shame cause I was super excited to buy the stream bar pro but it honestly has been a major disappointment in its output.

please help cause I would love to have an amazing audio system like it’s marketed to be.

[RokuRhea-V]

Welcome @ChuckieCheeze 

Thanks for posting here! To help me dig deeper into this, could you tell me:

• Is the soundbar functioning properly when used alone, without the Roku wireless speakers?
• When did you encounter this issue?
• What troubleshooting steps have you taken?

I'll wait for your response!

Thanks,

Roku Community Team

[ChuckieCheeze]

- the streambar operates fine on its on by the seams of it

- I encountered the problem as soon as I connected the wireless speakers

- followed various online troubleshooting steps 

[RokuRhea-V]

Thanks for the response, @ChuckieCheeze.  

Just a quick follow-up, could you please tell me;

• Where do you connect your Roku Streambar Pro and the Roku Wireless Speakers?
• How did you pair the Roku Streambar Pro and the Roku Wireless Speakers?

In the meantime, ensure the Roku Wireless Speakers are paired with the Soundbar to use the surround sound capabilities. You may also visit here for more info.

Thanks

Roku Community Team