Discussions

[cookie2222]

Should  sound be a circle in upper right hand corner

[cookie2222]

Sound circle in upper right hand corner is that where it should be when connected to spectrum and using spectrum remote

[RokuJohnB]

Hi @cookie2222,

Thank you for the additional information!

We would like to gather more information to take a closer look into this problem with the Spectrum remote. Can you please provide the complete information asked for above?

We'll wait for your response.

Thanks,

John

[Lisamike28]

It is a TCL Roku TV 65", Like I had posted earlier the volume toggle works on the TV remote as well as the volume toggle on our Apple TV, no problem, thus the TV is receiving a signal for volume control. It's our Spectrum remote that is synced with the proper code is not, it had been working prior to Oct 31st update. We have three TCL TVs and this problem is consistent with all three. I have changed out the remotes for all three TVs and contacted Spectrum, all they say is "try replacing the batteries" duh, not much help.

[renojim]

@Lisamike28, see if anything in this thread helps.

[Lisamike28]

Worked!!! I used code 11780, on Reddit this code was posted by someone with same issue along with a couple of other codes, THX.