Diamond13
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02-06-2024
03:15 AM
Selecting a tv program to view continuously loads
When selecting a program to view, I am able to locate the tv show to watch. When selected it shows “loading….” For a few seconds. Then “resume S1 E1 (example)” when selected it automatically switches back to “loading….” Then repeats again and again.
1 REPLY 1
RokuJechealR
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02-06-2024
12:54 PM
Re: Selecting a tv program to view continuously loads
Hi @Diamond13,
Thanks for reaching out to the Roku Community!
We'd be happy to take a closer look to see how we can help get you up and running.
- Which streaming channels are you experiencing this issue on?
- What Roku model device are you using?
- How long has the issue been occurring?
- What troubleshooting steps are you taking to try to resolve this issue?
As a first step, we recommend starting here to troubleshoot channel playback issues: How to resolve a channel playback issue | Official Roku Support
Please keep us posted, and we'll continue assisting you from there.
All the best,
Chel
Jecheal R.
Roku Community Moderator
Roku Community Moderator