Forum Discussion

Mwallace1's avatar
Mwallace1
Newbie
2 years ago

Search option missing from my Roku TV Home Screen- I can’t install any channels aside from Netflix

Hello, the search option is missing from my Home Screen and the Roku store screen, looking through the channel list I can’t find a way to add anything like Amazon prime or HBO max as it seems like on...
Cjmurphy's avatar
Cjmurphy
Newbie
2 years ago

Same issue - search option not showing. Did power off and did d factory reset. Didn’t work. Help. 

RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hi Cjmurphy,

Thank you for informing us about this. We understand that you're having issues with your Roku TV with a missing search option. To further assess the issue you're having, could you provide us with precise details?
 
  1. Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
  2. When did the issue start?
  3. Could you send us a photo of the said issue?

With more details, we'll be able to provide you with an accurate resolution.

Sincerely,
Janadee

  • Younes's avatar
    Younes
    Newbie
    11 months ago

    Je suis a canada et j ai activer mon compte a canada 

    J ai eteindre la tv et reinitialiser la tv

    Toujours le même probléme svp votre aide .