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[Iamconciousness]

I have a 65-70 in hisense roku tv. That randomly decided to go black. I have tried to unplug it for 60 secs, 5, 10, 15 mins (all of them) and recently had unplugged for months because it won't turn back on. @roku this has happened too many times, what is the next step? Because this is unacceptable. I spent almost $900.00 on a TV just for it to black screen?!?

[renojim · Accepted solution]

@Iamconciousness, you need to contact Hisense, but I can tell you right now that if it's out of warranty they aren't going to help you.

Where can I get support for my Roku TV™? | Official Roku Support

[gelbm]

This has been our issue as well. For the past 2 days our TV has been down and of course it is no longer under warranty. It is so frustrating. 

[elusuli]

Hello @renojim,

Did you get any help about the blackout and the TV not turning on? I am having the same issue.