Discussions

[5281npv]

My tv will randomly turn up the volume to 62. I have a Samsung sounded bar and subwoofer connected. I’ve tried a factory reset on the tv, reconnected my remote to the tv and there is no change. I can’t find any other solutions on the internet. 

[RokuJohnB]

Welcome to the Roku Community, @5281npv!

Thanks for reaching out to us about your issue with the volume since it goes up by itself.

Can you please provide the following information below?

• What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV –specify TV)
• Do you see a stuck button on your Roku remote?
• When did the issue start?
• Have you tried to unpair and repair your Roku remote?

We look forward to hearing from you soon and gathering your details.

Thanks,
The Roku Community Team