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Nleslie522
Reel Rookie

Problem with Home Screen roku

My Home Screen removed all our apps and inputs for our tv?? How do I get these back?

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3 REPLIES 3
AvsGunnar
Community Streaming Expert

Re: Problem with Home Screen roku

@Nleslie522 

Try restarting your router and perform a System Restart on your RokuTV. (Settings/System/Power/System Restart).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Nleslie522
Reel Rookie

Re: Problem with Home Screen roku

Still the same thing 😞

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AvsGunnar
Community Streaming Expert

Re: Problem with Home Screen roku

@Nleslie522 

There was a similar posting yesterday https://community.roku.com/t5/Channels-viewing/Tiles-missing-from-home-screen/m-p/1036019.

Try logging into your online dashboard at https://www.roku.com/ (look for the little user icon on right side of website) and see if your device(s) are still listed there.

Also look under Settings/System/About to see if anything strange is appearing there.

A Factory Reset resolved the issue for the other user. (Press in and hold Reset button for 30+ seconds, or you can do it through Settings/System/Advanced System Settings/Factory Reset).  **Just make sure you have a working physical Roku remote before performing a factory reset.

Kind of an inconvenience to Factory Reset (go through the setup and activation again) but sometimes this is the only route that will resolve an issue. 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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