Roku:
Although I asked you not to run me in more circles, I had intended to comply with your instructions to play more coloring books and patty-cake (again, against my better judgment), I am unable to. I have a severe vision impairment. I set the Roku screen reader at a very slow rate, but I am not able to legibly write down the IDs you requested.
However, my tech support ticket is #8569063. During the MANY phone conversations I have already endured with Roku, one of the support ladies listened to the screen reader and noted all these numbers, so your computer already has this info. (Right?)
At this point, I must make the following observations:
• I have endured these lovely popping noises for 22 days.
• I am certain that both I and all others in this thread have satisfactorily compensated Roku for the item(s) now defective with the legal tender of their jurisdictions, without bouncing checks, counterfeit currency or stolen credit cards.
• I have spent a great deal of time troubleshooting, phone calling, chatting; everything short of inviting you folks over for dinner.
• My intuition tells me your techs knew about this issue fairly soon after Oct 31 and they likely knew the cause quickly after that. I’m not sure why tech companies (not just you, but also Microsoft, Apple, and Amazon) get their jollies by making customers provide this info, when they already know what the problem is; they just don’t want to admit it publicly.
• I wonder: if all of us on this thread were to note the wonderful popping noises on amazon.com (where I bought the Streambar) and roku.com (right before Black Friday), would that compel a miraculous discovery and resolution of the problem?
And at no charge for consulting, I am going to provide the short-term workaround, so that we can all get back to enjoying our movies and music as we did prior to Oct 31:
• Since it is painfully obvious that this issue was caused by OS 12.5 :
• Open your Versioning / Update Channel Management Sofware.
• Make a copy of OS 12.0
• Rename that copy OS 12.6
• Strap a parachute under its tiny little armpits.
• Gently push it out the door onto the update channel for Streambars.
• FOR CRYIN’ OUT LOUD.
