Discussions

[KP360]

I brought over the remote from our ROKU Ultra, it works perfectly. 

[RokuJohnB]

Hi @KP360,

Thank you for the quick response!

For us to proceed with the appropriate action to resolve this, could you send us a private message here in the Roku Community?

To send a private message:

1. Sign in to the community.
2. Click the message count or envelope icon to go to your Private Messages Inbox.
3. Click Compose New Message.
4. Enter the recipient's name in the Send to area.
5. Note: Depending on your role in the community, you might be able to send a message to a group of users based on their role or rank in the community. If so, you can choose a role or a rank.
6. Enter the subject for the message in the Message Subject area.
7. Type the reply in the Message Body editor.
8. Click Send Message.
9. You can look for the messages you've sent in the Sent tab.

To learn more about how to send a private message, click this community link: Help: Roku Community
We'll be anticipating it!

Thanks,

John