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Kgravitt
Newbie

Roku tv not pairing with new remote. Wifi is not set up on tv yet.

I have a Onn. roku tv that I have lost the remote to while moving. I have purchased a new remote with the pairing button. However, I am unable to get the remote to pair. I have unpluged the tv and taken the batteries out of the remote. I plugged the tv back in, replaced the batteries, and hit the pairing button. It blinks but never connects. I have the app on my phone, but I am assuming that since my wifi is different now that is why the app is not finding the tv. I tried resetting the tv also, and now I'm stuck at select a language. Any suggestions are greatly appreciated.

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Tivoburkee
Community Streaming Expert

Re: Roku tv not pairing with new remote. Wifi is not set up on tv yet.

What's the model number of the remote? Look in the battery compartment. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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