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[GarW]

I have repeatedly tried to get my subwoofer into pairing mode but to no avail. I have held the reset button for 10, 20, even 30 seconds and power light will not flash into pairing mode. I have removed power from subwoofer for 15 min...plugged back into power, and light remains solid - held reset button for 10 seconds and power light remains solid.

[RokuJharra-Q · Accepted solution]

Hi, @GarW Greetings here in the Roku Community!

Thank you for informing us of this problem with your Roku subwoofer setup. No worries, we're here to help!

To begin, plug the power cable into your subwoofer and a nearby wall outlet, and follow the steps below.

1. Make sure your TV is powered on and the correct input is selected. If you do not see your Roku Home screen, learn how to select the correct input on your TV.
2. Press and hold Home on your Roku remote for 5 seconds to access the pairing menu
3. Select Subwoofer

Your Roku streaming device is now in pairing mode, and you can follow along with the steps on your TV screen or continue reading this article for a detailed set of instructions.

When your Roku host device is in pairing mode, it automatically detects and pairs your subwoofer. A progress indicator lets you know when your host device is searching for, pairing with, updating, or restarting your subwoofer. After the few moments it takes to pair your subwoofer, the process will move to the step below automatically.

1. A sound will play from your subwoofer
2. Select Yes to confirm you hear it
3. If you do not hear the sound, select No and follow the on-screen troubleshooting steps. You may need to press and hold the reset button on the back of the subwoofer for 10 seconds, and then repeat the setup process.

Your wireless subwoofer is now paired to your Roku host device and configured for excellent sound.

Hope this helps!

Thanks,
Jharra