Thanks for reaching out here in the Community, @hi5
For us to isolate your issue, it would be very helpful if you could answer the following questions:
- Do you experience the issue on a specific channel or regardless of the channel you access on your Onn Roku TV?
- Do you receive any error code or message?
- If you have performed some troubleshooting steps, let us know.
We'll be able to assist you once we have further details on your concern. We hope to hear from you soon!
All the best,
Roku Forum Moderator