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LGB_PowerNap
Reel Rookie

Re: Roku constantly turns off my TCL television.

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Hello, I am having the same issue with my LG tv. I have multiple Roku devices,  so I switched out one Ultra for one from another room. Same issue persists. Seems as this is occurring across manufacturers,  thos is a Roku release issue vs a TV issue. 

Advice?

 

Thanks,

Dan

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LGB_PowerNap
Reel Rookie

Re: Roku constantly turns off my TCL television.

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RESOLVED: Removed power from TV for 2 minutes and turned back on. Problem resolved.

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RokuTakashi
Community Moderator
Community Moderator

Re: Roku constantly turns off my TCL television.

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Hi, @LGB_PowerNap 

Thanks for the post. 

We appreciate you for confirming that the issue you've encountered was resolved with the troubleshooting steps you've performed. 

If you have further concerns or inquiries, please don't hesitate to reach out to us or post a new thread in the Roku Community.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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Ricg777
Channel Surfer

Re: Roku constantly turns off my TCL television.

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That didnt work Elmer?

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Ricg777
Channel Surfer

Re: Roku constantly turns off my TCL television.

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Roku Community is NOT Roku? Roku Community is just a bunch of people who purchased a Roky TV and had problems that Roku needs to address and fix, not just an unskilled neighborhood of ideas that don't work from people who also have no clue or the same problems wouldn't constantly reoccur with the same customers.

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