Discussions

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

Please be aware that we are currently investigating the issue and once more information is available I'll be sure to post an update.

Thanks,
Danny

[Fergusons]

This is still unresolved on our 32" ONN Roku TV as of 10:40 p.m. EST, Friday 12-18-20.  My wife is PISSED about not getting the XMAS movies!!!

[Tamillia83]

I've done all of these things and still not working!!!

[Tamillia83]

Model: 7822 Roku TV

Serial Number: YNOOWC231853

Device ID: EO59DW231853

Software: 9.4.2 build 4063-AT

It happens on Roku Channel, Live Tv, & Roku Tips

Tracker ID: 53-506-968

[Tamillia83]

Same here smh!!!

[LockS]

Here's some of my info:

Roku TV 8522X

Onn. Model 100012589

Serial number YK00DX657718

Device ID LD503D657718

Software version 9.4.2 build 4063-AN

This problem is found on my roku channel it wont open at all.

[cmrspock2020]

Same happening with my tv.  Can't they just release a patch to cover all tvs since it is happening to everybody?  Hells Kitchen was getting good.  

[Louise72654]

I am having the same issue. So i would like the answer also. Or i will use my warranty and return mine also it was fine until the update

[Da-boo-boo]

I was having these exact same problems then I noticed that my tv had not updated in 2 days. Did manual check and there was an update from 9.4.2 build 4063-AT to 9.4.2 build 4101-AT, fixed everything. I hope it helps someone cause I was just as upset as everyone here.

[keithlg2]

I did numerous manual updates on yesterday till 7pm PST, but haven't tried today. I will try at my earliest convenience and add comment with my results. Probably will not be until tomorrow though. I really hope fixit's fixed. 4 days without live TV is unacceptable.