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CFresh0721
Newbie

Roku TV shows and movies appearing red and dark

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I have a brand new Roku TV, only used a couple months. All of a sudden the Netflix app closes shortly after starting. Now, every show abs movie I select the picture is dark red and I can barely see the content. I’ve deleted and readied Netflix, reset the picture settings even though I haven’t changed them, turned it in and off and nothing is helping. 

1 Solution

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CFresh0721
Newbie

Re: Shows and movies appearing red and dark

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Update, I found a response to a similar issue with steps to clear the cache and it fixed the screen problem! 

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3 REPLIES 3
CFresh0721
Newbie

Re: Shows and movies appearing red and dark

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Update, I found a response to a similar issue with steps to clear the cache and it fixed the screen problem! 

RokuKarla
Retired Moderator

Re: Shows and movies appearing red and dark

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Hi @CFresh0721

Thanks for the update. We appreciate you sharing with us how to troubleshoot the issue. We're glad to know it's working now. Happy Streaming!


Regards,
Karla

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0lkalil0
Newbie

Re: Roku TV shows and movies appearing red and dark

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When I go to watch any movie it plays in red. I've reset the picture settings and nothing is working. This tv is only 4 months old at the most. I just bought it. Can anyone help me out please I dont have $500 to buy a another one. Please help

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