Discussions

[Ewing]

My local channels disappeared and I've tried every workaround here, plugging in my TV antenna where the cable TV would normally plug in, and could get nothing but five channels, NONE of which were ABC, CBS, NBC, FOX, or even PBS. One channel was the local city's "calendar" and the other four were duplicates of local weather in four different cities.

I've used only Roku TVs in the past and had just purchased a 58" Hisense Roku TV last week. I'm likely going to return it because nothing is working as it should. Even when it says to hit the * button for more information, the remote simply makes a dull beep and does nothing whatsoever. I've even tried using my old Roku remote, which at "least" had a microphone button where I could say "Turn to channel whatever."

What happened in September with the Roku update that destroyed all settings? My local channels all worked FINE until this recent update. So many wasted hours, and hours, and days. 

[RokuJechealR]

Hi @Ewing

Greetings from the Roku Community!

Thanks for letting us know about your trouble with your local channels. In this case, we recommend following the steps below to see if they help resolve the problem.

1. Go to Home
2. Go to Settings
3. Go to TV Inputs
4. Go to Live TV
5. Go to Manage channels
6. Click Hide streaming channels, then go back and scan  for antenna channels

Please keep us posted on how this works for you, and we'll continue assisting you from there.

All the best,
Chel

[Ewing]

Chel,

Thank you for your response. I followed your instructions to a T. It generated 5 channels. IowaPBS; PBSKids; World; Create; and IRIS. 

I have Mediacom coming here tomorrow afternoon to see if there is something wrong with my internet service. I had NO problems whatsoever until my 50" Hisense Roku TV just died and I purchased a 58" Hisense Roku TV. (I only chose another Roku b/c I was so familiar with all the settings.) 

This new one is a disaster. I'm having to use both the remote that came with the 58" TV AND the old remote b/c the new one .... and this almost hilarious in a way ... not only does not have the microphone with voice control, but has to numbers to punch in the channel, either.

This new TV does a lot of flickering and the screen goes black often. I would never ever recommend it to anyone.

Thank you, however, for your suggestion, and please let me know if there's anything else I might try. I will provide an update after Mediacom comes sometime b/w 1 and 5 pm tomorrow.

[Ewing]

Sorry - meant to say the remote has neither a microphone to change channels NOR any numbers to manually enter the channel of choice. That's why I'm using the "old" Roku remote. 

[bkwilcox67]

I finally figured this out and it's so stupid.  There are 2 things that say LiveTV ... you have to pick the right one to see the antenna channels.  Apparently one used to be called AntennaTV which would make it a lot easier to figure out. 

So ... to see live antenna TV ... don't click the Live TV under the menu that has Home, Live TV, etc on it.  Under Home, find the Live TV icon that has a TV with lines across it.

[Ewing]

Thanks so much for sharing this info, and you’re right about it being stupid for the TV to show two separate Live TV icons. 

Mediacom was just here to inspect the internet lines, and the tech guy looked at my antenna and said it would never work with all the hills around here. (Just the old rabbit ears type that screws into the spot where a cable usually goes.) He said I’d need to get both a heavy duty outside antenna and then a separate one for inside, but I think if I purchase a good digital antenna, that it might suffice. 

I’ll keep you posted once I find a good one and give it a try. Thanks again! 

[Katie29]

After completing all the steps mention in this thread, the scanning for channels and checking the box to hide streaming channels, I finally found that the Live TV in the list was not the same as the App. Then I discovered you can change the name of the App so you (or others) wouldn’t be confused when trying to find local channels next time:  

When you have the Live TV App (not in the list on the left) selected/highlighted, click the * on the remote and choose rename then a list pops up and you can change it back to Antenna TV or something else. 

Now I’m wondering, if I uncheck the hide streaming channels option, will the guide go back to normal? Maybe I’ll experiment with that later. 

[LJD26]

There is no antenna tv in settings  when I go to settings> inputs > Antenna TV is not there  

1. Turn on your Roku TV, go to Home and select Antenna TV. If Antenna TV is missing, you can add it by going to Settings > TV inputs > Antenna TV > Set up input.

[miguel88]

Thanks

[miguel88]

I did the factory reset option in the settings and now the Antenna with the squiggly lines is back. Problem solved.