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Me70
Newbie
‎04-05-2023 05:05 PM

Roku TV no sound constant factory reset

I spend too much time doing a system factory reset every week because of no sound.

You have to set up up all accounts all over again. Set up internet connection .. again ...  Roku makes you sign up for their account --- again.. this is nutz.

Will no longer recommend Roku TV.

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RokuNimfa-C
Retired Moderator
‎04-05-2023 05:33 PM

Re: No sound constant factory reset

Hi @Me70, 

Thanks for reaching out to the Roku Community. 

We're sorry to hear about your experience with no sound coming out from your Roku device. Instead of performing a factory reset, have you tried following the troubleshooting steps first that can be found on our support page at What to do if you do not hear sound from your Roku streaming player

Does this clear the issue you are seeing? Keep us posted. 


Regards, 
Nimfa

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