Discussions

[raccoons]

@Harrison2 @Bedfordite 

We’ll be returning ours as well

[RokuTakashi]

Hi, @raccoons 

Thanks for posting here in the Roku Community.

We appreciate you for reaching out, and letting us know about the issue you've encountered. We're here to assist you. Kindly be advised that we have sent you a private message here in the Roku Community. Please check your inbox since we've reached you from there.

We hope for your response so we can address your concern.

Best wishes,
Kash

[MargRo]

My roku 32" tv is three-ish years old and yesterday it started making a high pitched screech noise when turned on. I unplugged it for a minute then plugged it back in, turned it on and it worked for about 24 hours until it made the screech again. The unplugging worked but what a pain. Terrible sound. 

[RokuJechealR]

Hi @MargRo,

Welcome to the Roku Community!

Thanks for letting us know about the trouble you've encountered with a high-pitched screech noise when turning on your Roku TV and the steps you took to resolve it.

For us to help you better, we will ask a set of questions to isolate the issue:

• What model is your Roku TV? (Hisense, TCL, ONN, Select Series, Pro, Series, Plus Series, etc.)
• When did you notice the issue start?
• Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
• What is your device's OS version?

For troubleshooting purposes, we recommend restarting your Roku TV from the Settings menu by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).

Please keep us posted on what you find out, and we'll continue assisting you from there.

All the best,
Chel