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Guera619
Level 7

Roku TV audio stop working?

My tv stop giving us sound out of the nowhere tried factory reset and nothing frist time buying this kind of tv so i went on YouTube to figure it out tried all the tips they gave and still not getting any sound from the speakers only thing we can do is connect our phones and get sound that way any ideas on how to get it to work again?

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3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: Why does my audio stop working?

@Guera619

Thanks for the post.

The issue you are experiencing may be hardware related. 

Have you tried contacting the Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support for their products running the Roku OS. 

For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV


Thanks,
Danny

Danny R.
Roku Forum Moderator
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wrw1946
Level 7

Re: Why does my audio stop working?

43" Roku television we have had for 60 days also has no audio.  Have tried to talk to Roku and tried new remote and worked with cable supplier and this piece of junk still will not make a sound.  It is pretty sad to pay for something like this and it not work.  Seems to be an ongoing problem with this manufacturer.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why does my audio stop working?

@wrw1946

Thanks for the post.

Please see my previous post for further assistance with your Roku TV issue of no audio.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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