Discussions

[RokuKariza-D]

Hi @GracefulGrace

We're sorry to hear about the issue you're experiencing.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,
Kariza

[BalthezarX]

Try this… setting>system>power>power on>live tv to put the TV to live tv by default and not Home Screen. For whatever this workaround allowed us to keep the settings and now when we power it off it goes to live tv and we just back out to Home Screen and everything is fine.