Issue Tracking Board

[OKVon80]

I have a Sharp LC-55LBU711U Roku TV, Hardware ID 7225X, with up to date software and a an excellent WiFi signal.

A consistent issue is while streaming a movie, Apple Music or a show, when I try to rewind, the stream freezes, the rewind feature stops after a couple seconds and never continues. The TV then turns off and then back on by itself. This has been going on for a month. 

please advise or replace. 

[Jozy]

I have a 55 in Hisense Roku TV, and for the past 3 months my when I am watching TV, it just powers off and on on it's own. I have tried unplugging it,as suggested, but that's not working. So I would appreciate it if you could please help me fix this problem. Thank you 

[bsumrall]

SONY738P4LRM Device IF for patch to fix unrequested shut down 

[Roshanna1124]

I am having the same issue   It started about a week ago. It was perfectly fine when I cut it off to go to bed. Next morning I wake up to the TV going on and off. I have checked, every connection., I usually use Broadband where I have no cable connected other than the power cord. But in the spirit of effort I connect the TV direct to my boxes. Still on and off.. No games console, no streaming devices cause I use wifi and the Roku app. Have t done anything nor moved it to a different area of my room. I have exhausted all reset buttons, remote control reset. Reset the the buttons on TV. Nothing has helped

[TaylorMichelle]

Where is the fix?

[Alsmith]

I am experiencing the same issue with both of my Roku tvs. @RokuMaryEF How do I get into the test group to see if the fix will work?