Discussions

[RokuKariza-D]

@JunkB

We sincerely apologize for the inconvenience this has caused you.

I followed up your concern with our Support team. You should expect a response through email within the day. 

All the best,
Kariza

[RokuKariza-D]

@KidSolo22

I hope you're doing well. 

Please reply here with the serial number of the affected Roku Streambar. It can be found in Settings > System > About. Once we have the information needed, we'll be able to forward it to our support team for further assistance.

All the best,
Kariza

[steveweree]

Buzzing & Crackling is back again.  Turned Bass Off to mitigate the noise.  

Model: 9102R

SN: YL0059988139

SW: 10.5.0  Build 4210-95

[RokuKariza-D]

@steveweree

I hope you're doing well. 

I followed up your concern with our Support team. You should expect a response through email within the day. 

Thank you for your patience and understanding.

All the best,
Kariza

[KidSolo22]

Model-9102R

Serial Number-YL00EA432259

Software version-10.5.0 build 4210-95

[RokuDanny-R]

@jlsako

Thanks for the post and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[RokuKariza-D]

@KidSolo22

Appreciate the reply.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

[Hawksfan11]

My Roku Model 9102X buzzes/cracks even on low volume.  It is not useable.  Serial # 2A1OCA788199.  Is there a way that I can fix it?  

[marowy]

Serial number YL007L613737  MODEL 9102R  SOFTWARE VERSION 10.5.0 BUILD 4210-95

[RokuDanny-R]

@Hawksfan11

Thanks for the post and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny