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desham03855
Reel Rookie

Re: Sound distortion & static

Still no help..I can't try another tv as I don't have another. I love roku, but seriously,  the company needs to address this problem before we all switch to firestick!

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maguirlj
Channel Surfer

Re: Sound distortion & static

I did a rma they are sending me a new one and I have to return the defective unit I have.  

goat
Binge Watcher

Re: Sound distortion & static

@cybergrimes thanks for heads up. Going to do the same, it's been offline since which is a waste... mind as well RMA and call it a day lol.

Thought too it was software side. And maybe it is, BUT if they're not fixing with updates theeen might as well send that replacement. Thx

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goat
Binge Watcher

Re: Sound distortion & static

Awesome. I'll be doing the same now.

Thx for your follow-up

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Whtmntn
Newbie

Re: Sound distortion & static

Same thing here, just replying to get a count of hands that want this cleared up and fixed 

mollys11
Binge Watcher

Bass Distortion on Streambar

My Streambar has developed low frequency bass distortion.

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RokuMary-F
Community Moderator
Community Moderator

Re: Bass Distortion on Streambar

Hi @mollys11,

Thanks for getting in contact regarding your Roku Streambar issue.

Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? 

We recommend taking a look at the troubleshooting steps provided by our Support page here: How do I set up my Roku® Streambar™? | Official Roku Support

Please keep us posted and we'll continue assisting you from there!

Kind regards,
Mary

mollys11
Binge Watcher

Re: Bass Distortion on Streambar

The problem only occurs at low frequency levelsl and effects all channels and inputs

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mollys11
Binge Watcher

Re: StreamBar Speakers Sound Scratchy

Same here,

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mollys11
Binge Watcher

Re: Bass Distortion on Streambar

Similar bass/ low frequency distortion. YL001E414533  April 3021 UK.

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